Management, etc. The percentage system assessment, transfer the special assessment by service in the performance evaluation of the proportion of adjusted from 50 minutes to 75 minutes, the scores directly with the network’s performance appraisal linked to pay, to a strict examination system for service management level. From the inspection mechanism, increase the intensity and density service checks. First, strengthen
Remote monitoring platform for realtime monitoring staff Zai implementation of codes and disciplined, customer service and other aspects of problems are discovered, not tolerated, increasing the service  deterrence; Second, it is the frequency of routine inspections and strength, uniform inspection items and standards, adhere to network weekly selfexamination, city each month, check, check must be competent leadership on a quarterly
Basis, at all levels in check the registration record; Third, employing social supervisors, through the power of the public, search through the dark, unannounced visits to the way services work on an objective and fair evaluation. From widening and to improve facilities, upgrading efficiency. According to use of the environment and competition needs, this year, the bank installed 3 sets

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Implementation of "visits at the system." A branch linelevel cadres, at least one day per week in the operating room or network Zuo Tang; two branch president’s office is located in the operating room, operating room scene in the office, to discharge its monitoring the implementation of the system specification and good service work, resolve conflicts and other functions; the
Second is to implement the City Bank headquarters staff to the imprisoned or the system network, to jointly promote the construction of large service pattern; third is to implement the comment system, Morning service. Comments will be services morning session will be options as to include the contents of the daily morning will focus on the last working day of
The teller service status and network efficiency for selfexamination and comment, and recorded. From the evaluation mechanism, strengthen the management of constraints. On the one hand, the staff person in the service attitude, service instrumentation, service discipline, service complaints and other irregularities in the "marked price" quantitative assessment, the necessary economic sanctions; the other hand, the network service image, service

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